Terms & Conditions

Our Terms

This website is owned and maintained by Loving Your Look and offers visitors affordable clothing, footwear and accessories. By visiting our website and placing orders through Loving Your Look, you agree to the following terms and conditions.

If you have any questions relating to these terms and conditions, please contact us at Loving Your Look via info@lovingyourlook.co.uk.

When purchasing an item, you agree to be solely responsible for reading the full item listing before committing to buy. When completing your purchase, you are entering into a legally binding contract when you commit to buy and complete the check-out payment process. The prices we display and charge for our products are inclusive of VAT (where applicable). We reserve the right to change our prices displayed at any time and to correct any pricing errors that may inadvertently occur.

Trademarks

All brand, product, service and process names appearing on this web site are trademarks of their respective holders. Reference to or use of a product, service or process does not imply recommendation, approval, affiliation or sponsorship of that product, service or process by Loving Your Look.

Payments

Payments will be accepted and processed via PayPal and Stripe.

Accuracy of Contents

We take extra care to ensure that the details, such as price, stock levels and description on this website are correct and up to date. If any errors are identified, we will endeavour to contact you immediately.

All sizing information will be displayed on our website and will be aligned to the appropriate product. Sizing information is as specified by our individual suppliers.

High resolution images are used to ensure that the colour of the products shown on the website are as accurate as possible. Please be aware that home computers and monitors may show as slight variation in colour.

Copyright Notice

The website design and content appearing on this site is the property of lovingyourlook.co.uk.

Legal action may be taken against any unauthorised reproduction of any design, logo or images on this website.

Privacy Policy

Our privacy policy applies to lovingyourlook.co.uk and any other communication or publicity that we release. Visitors may browse our website without releasing any personal information to us. Lovingyourlook.co.uk does not automatically log any personal data. Lovingyourlook.co.uk will store and collect your personal information for the purpose of processing and fulfilling your orders and to provide you with the appropriate customer service. We will collect and store all information that you may volunteer whilst placing your order, in accordance with the Law and Data Protection Services. We may use your information for marketing purposes, including research and the distribution of offers and information relating to our products.

Shipping and Delivery

Standard mainland delivery is charged at £3.99. All orders over £75.00 will be sent free of charge.

Processing time for all orders is between 1-2 days, however we will always try to process orders on the same day with next day despatch. Please allow up to 5 working days to receive your order.

Customers will be notified via e mail, once your order has been despatched, if e mail provided at point of purchase.

All our orders will be delivered via Royal Mail enabling the customer to track the status of their parcel.

Returns

If you need to return any products to us, you must do so within 14 days of receiving your order. Returns must be paid for by the purchaser and we will not be responsible for any losses that may occur during third party postage.

Please contact us at info@lovingyourlook.co.uk if you wish to return any item and we can provide you with the instructions on how and where to send your return

Items must be returned with original labels and packaging. We will not accept any returns that are damaged, soiled or returned without original labels and packaging. These items will be returned to the sender and no exchange or refund will be issued.

All refunds will be credited to the card/account used for the initial purchase. Refunds issued will not be inclusive of any shipping/delivery costs that may have been incurred when placing order.

Sale items are non-refundable.

No exchanges or returns will be available on underwear or swimwear

Faulty Items

Faulty items can only be returned for an exchange or refund within 30 days of original order date. Please ensure that you contact us on info@lovingyourlook.co.uk to report the fault before returning.

Customer Service

We hope that all our Customers will be completely satisfied with our products and services. If however, you find any aspect of our product or service unsatisfactory, please get in touch and we will do everything we can to resolve your problem by contacting us via info@lovingyourlook.co.uk within our business hours as displayed on our website/

Order queries will not be dealt with via our social media pages and need to be raised directly through info@lovingyourlook.co.uk.

Loving Your Look reserves the right to change any terms and conditions to comply with UK and EU law.

Our Terms & Conditions do not affect your statutory rights.